Frequently Asked Questions (FAQ)

What are FigurePrints?

FigurePrints are one-of-a-kind, custom replicas of your Minecraft® worlds created using high-tech 3D color printing machines. Our artists pull your world from the virtual world and bring it to life.


How are FigurePrints created?

Our servers use data uploaded from our Minecraft Exporter, create a custom 3D model, and then let you pose it any way you like. Once you are happy with the way it looks you simply hit “Print” and our proprietary software prepares the model for printing. Our artists finish the process, turning your selection into a high-quality collectible. Once it has passed our artists’ inspection, your print is packaged carefully and shipped directly to your home.


I was with you up to the “printed” part. How do you print a statue?

We use technology previously reserved for the manufacturing industry, called rapid prototyping machines, to convert three dimensional computer models into physical objects. The electronic version of your FigurePrint is cut up into more than a thousand very thin slices. The printer creates a slice at a time and the slices are stacked on top of each other to form the final three dimensional statue that we call a FigurePrints Statue. We remove it from the machine, hand finish it, and it’s ready to go.


What are FigurePrints made of?

They are built out of a plaster-like powder that is then bonded and sealed to make it strong and colorful.


Will the world be exactly as I see it on the screen?

It will be very close, but not exactly the same. Please remember that to create these pieces of art, there are several stages that our artists and machines must complete to translate data to a physical model. Our custom software, along with our art team, interprets the model data and transforms it into a physical representation of the character. This interpretation includes increasing the resolution, identifying and thickening certain aspects of each model that are too thin to print, brightening the colors, and sharpening small details to enhance your individual FigurePrint.


How big are FigurePrints Statues?

Size can vary based on the the portion of the world you select in our exporter.


How much do they cost?

FigurePrints replicas of Minecraft worlds significantly vary in cost.


How long will it take after I order to receive my FigurePrint?

While our goal is to complete each print in less than one month, it can take several months in cases where we are printing something for the first time. This is a new technology that's being applied on a mass scale for the first time. We appreciate your patience; we think you'll be pleased with the results when your FigurePrint arrives.


Why can’t I get it right now?

As a work of art, the FigurePrints® product requires a great deal of individual time and effort. Trying to rush the process would be detrimental to the quality of the product.


What is the refund/exchange policy?

Because FigurePrints are considered customizable art pieces, they are non-refundable items. Should a FigurePrint break prior to you receiving it you must contact FigurePrints® (send email to support@figureprints.com) as soon as you have received it and noticed that your print has been damaged in shipping. If possible, please document the damage by taking a few digital photographs. We will get a replacement out to you as soon as possible.