FigurePrints® Frequently Asked Questions

What are FigurePrints?

FigurePrints are one-of-a-kind, custom statues or busts of your World of Warcraft® characters created using high-tech 3D color printing machines. Our artists pull your character from the virtual world and bring it to life.


How are FigurePrints created?

Our servers grab your latest character data from the World of Warcraft Armory, create a custom 3D model, and then let you pose it any way you like. Once you are happy with the way it looks you simply hit “Print” and our proprietary software prepares the model for printing. Our artists finish the process, turning your selection into a high-quality collectible. Once it has passed our artists’ inspection, your print is packaged carefully and shipped directly to your home.


I was with you up to the “printed” part. How do you print a statue?

We use technology previously reserved for the manufacturing industry, called rapid prototyping machines, to convert three dimensional computer models into physical objects. The electronic version of your FigurePrint is cut up into more than a thousand very thin slices. The printer creates a slice at a time and the slices are stacked on top of each other to form the final three dimensional statue that we call a FigurePrint Statue. We remove it from the machine, hand finish it, mount it in a glass display case and it’s ready to go.


What are FigurePrints made of?

They are built out of a plaster-like powder that is then bonded and sealed to make it strong and colorful.


Will the character be exactly as I see it on the screen?

It will be very close, but not exactly the same. Please remember that to create these pieces of art, there are several stages that our artists and machines must complete to translate game data to a physical model. Our custom software, along with our art team, interprets the model data from the game and transforms it into a physical representation of the character. This interpretation includes increasing the resolution, identifying and thickening certain aspects of each model that are too thin to print, brightening the colors, and sharpening small details to enhance your individual FigurePrint.

During the final pass our artists may tweak the angle and position of the weapons and armor to make a stronger and more aesthetically pleasing final statue. They may also need to add additional support elements to make sure that the print is stable given the gear and/or pose you have chosen.


How big are FigurePrints Statues and Busts?

We print all FigurePrints Statues in scale relative to each other so depending on the race of the character and the pose chosen the resulting statue can be as large as eight inches tall. Smaller characters have the option to be printed on larger bases to give them a boost. FigurePrints Busts, on the other hand, are all about the same size, roughly 5 inches tall.


How much do they cost?

FigurePrints Statues cost $129.95 plus shipping for characters on the U.S. and Oceanic servers, 129,95€ plus shipping on the European servers. FigurePrints Busts cost $69.95 plus shipping for characters on the U.S. and Oceanic servers, 69,95€ plus shipping on the European servers. Please note that European deliveries may be subject to additional VAT taxes, brokerage fees, and duties on delivery.


How long will it take after I order to receive my FigurePrint?

While our goal is to complete each print in less than one month, it can take several months in cases where we have a particularly difficult character pose or weapon choice. This is a new technology that's being applied on a mass scale for the first time. We appreciate your patience; we think you'll be pleased with the results when your World of Warcraft FigurePrint arrives.


Why can’t I get it right now?

As a work of art, the FigurePrints® product requires a great deal of individual time and effort. Trying to rush the process would be detrimental to the quality of the product.


What is the refund/exchange policy?

Because FigurePrints are considered customizable art pieces, they are non-refundable items. Should a FigurePrint break prior to you receiving it you must contact FigurePrints® (send email to support@figureprints.com) as soon as you have received it and noticed that your print has been damaged in shipping. If possible, please document the damage by taking a few digital photographs. We will get a replacement out to you as soon as possible.


What are the plans to make this available to players in Asia?

Now that we are delivering to Europe, our next step will be to make our service available to customers in Asia. Please stay tuned as we work out the details to bring FigurePrints® to gamers around the world.


Are characters on Oceanic game realms going to be able to purchase a FigurePrint, or will that territory be rolled out later?

Yes, characters on Oceanic realms will be available at the launch of the service.


Why can’t I get my guild name or PVP rank on my FigurePrint? Do you have plans to do this in the future?

Due to the length of many of the guild names/ranks, we are unable to offer them at this time. Offering these as customizable aspects in the future is something we are exploring.


As a Hunter, my pet is an important part of my character, can you print it too?

Unfortunately we do not support printing anything other than characters at this time. This includes hunter and warlock pets, druid animal forms, and other non-combat pets. We have had many requests for this feature and we hope to add it at some point in the future.


I just placed an order. How long do I have to wait until I can change my gear in the game?

Once your order is placed we have all the data we need to create your FigurePrint, so after you order you can do anything you wish with your character in the game including name changes and changing servers.


What are FigurePets?

FigurePets are limited edition FigurePrints depicting the in-game companion pets from World of Warcraft®. They are produced using the same high tech process as FigurePrints and are released in limited edition sets, three pets at a time.


What do you mean by limited edition?

Any given FigurePet is only available to be ordered for a one month period. After that period has ended, the same pet in the same pose will never be offered again. That makes each pet a limited edition collectors item which are likely to increase in value over time.


How much do FigurePets cost?

FigurePets™ are available for $29.95 (24,95€) plus shipping or you can buy a set of three for $74.85 (59,85€). European deliveries may be subject to additional VAT taxes, brokerage fees, and duties on delivery.